Contact Us
General Inquiries
Corporate Office
Borrower Customer Service
Delegated Sales Team
West
Aletha Roddenberry
| West
Ben Crouse
| West
Liam Cooney
| West
Ron Kapla
| West
Central
Jacob Hebert
| Central
Nicole Cooper
| Central
Tim Kirksey
| Central
East
Doug Bailey
| East
Drew Rooker
| East
Rich Kesling
| East
Sarah Teague
| East
Tracey McAfee
| East
National
Adrienne Schaberg
| National
Mike Duncan
| National
Bank and Credit Union Sales Team
West
Billy Busch
| West
Tristan Agoopi
| West
Central
Amy Pabarcus
| Central
Northeast
Adam Jun
| Northeast
Southeast
Carrie Farkas
| Southeast
Non-Delegated Contacts
Prospective and Approved Non-Delegated Partners:
| Department | |||
|---|---|---|---|
| Client Administration (Applications / Lender Approval) | TPOApproval@pennymac.com | ||
| Lock Desk / Pricing | CorrespondentBest@pennymac.com | ||
| Technical Support / P3 | PCG.Web.Support@pennymac.com | ||
| PAM / Loans in Progress | NonDelegatedPAM@pennymac.com | ||
| Active users may login to P3 to find their Account Executive contact info under "Lender Key Contacts" on the homepage. | |||
Pricing
Pricing Send email to ["CorrespondentMandatory"].
Send email to ["CorrespondentBest"].
(800) PENNY-38 [736-6938]
Email/Phone Hours:
Monday-Friday: 7:00 am to 5:15 pm (PT)
Saturday & Sunday: Closed
Website Hours:
Monday-Friday: 7:00 am to 9:00 pm (PT)
Saturday & Sunday: Closed
(866) 595-8123
Our Hours:
Monday-Friday: 5:30 am to 2:00 pm (PT)
Saturday & Sunday: Closed